Important Emergency and urgent matters
Legal Insight is not an emergency service and cannot provide urgent protection or preserve a legal deadline.
If there is immediate danger, call 999. If you cannot speak on a mobile call, press 55 when prompted.
Bring structure to complex case information
Many people do not arrive at a legal appointment with too little information. They arrive with too much: months or years of dates, messages, screenshots, correspondence, documents, memories and unanswered questions.
Legal Insight helps organise client-supplied information into clear, reviewable working materials for case preparation and discussion with a solicitor or another appropriately regulated professional.
Human led and AI assisted
Technology helps TFC Legal Insight organise administrative information, but it never replaces the client’s voice or our team’s human judgment.
The Law in Human Terms - writings
Legal Insight may be suitable if you are:
An individual who needs help organising a detailed account, documents or evidence before a professional meeting.
A solicitor, barrister, caseworker or advocate whose client would benefit from additional structured information-gathering time.
A charity or organisation seeking commissioned administrative case-preparation support under an agreed scope.
Supporting someone whose information is extensive, emotionally difficult or spread across different formats and sources.
Work is best suited to matters involving substantial personal histories, dates, communications and evidence, including abuse-related matters and immigration-related information-gathering.
Other enquiries are screened individually before an appointment is offered.
Please click here for information on TFC Legal Insight use of AI
Clearly defined administrative support
Every engagement begins with a clearly defined scope. Services may be commissioned individually or combined after the initial consultation.
Structured information-gathering interviews
A calm, organised session to understand the client’s account, identify relevant dates and materials, and note gaps or uncertainty.
Case chronology and supporting accounts
A factual working chronology prepared from information supplied by the client, with clear distinctions between what is remembered, documented or uncertain.
Evidence and document indexes
Labelling, listing and cross-referencing copies of messages, photographs, correspondence, records and other client-supplied material.
Document preparation
Formatting, ordering and preparing administrative working documents from client-approved information.
Legal information and signposting
Researching agreed publicly available information, identifying issues the client may wish to raise with an authorised professional, and signposting appropriate services.
Preparation for professional meetings
Key dates, document checklists, agendas and questions for discussion with a solicitor or another regulated professional.
Additional administrative case support
Other non-reserved administrative work that is appropriate for Legal Insight and specifically agreed in writing before it begins.
Important boundary
Immigration-related work is limited to factual interviewing and administrative organisation.
For immigration-related matters, Legal Insight may:
- Conduct a structured factual interview about the client’s personal history and experiences.
- Organise dates, events and client-supplied documents into a reviewable chronology or index.
- Record the client’s own questions for an authorised immigration adviser or solicitor.
- Prepare administrative materials for the client to review and, where appropriate, provide to an authorised professional.
Legal Insight does not:
- Advise on immigration routes, eligibility, prospects, evidence strategy or legal options.
- Complete, check or submit immigration applications or forms.
- Make representations, handle appeals or communicate with the Home Office on the client’s behalf.
- Act as an immigration adviser or caseworker.
Clients who need immigration advice must use an adviser registered with the Immigration Advice Authority or a member of an approved professional body.
Clear pricing before further work begins
Up to 60 minutes to understand the request, identify the information held and agree possible next steps.
Chronology, document and evidence organisation, meeting preparation, agreed research or other administrative work within the written scope.
Fixed written quotation first.The same standard rate applies to individuals, professionals and organisations.
After the initial consultation or scope-screening stage, the client receives a written scope and fixed quotation before further paid work begins.
No additional work is added without the client’s written agreement.
Payment is normally required in advance. An appointment is confirmed when payment and acceptance of the applicable terms have been received.
For more information on pricing and appointments, click here (opens in new window)
Additional service information
Face-to-face appointments
- Online and telephone appointments are normally offered first.
- Face-to-face appointments are available when a structured interview or in-person document review is necessary.
- They are charged at £45 per hour.
- Reasonable local travel within Greater Manchester is included.
- Exceptional travel, parking, room hire or third-party costs require advance written approval.
Portuguese-language support
Portuguese-language communication support is available.
Legal Insight does not provide certified, sworn or formal legal translation.
Where formal translation is required, the client may be referred to an appropriately qualified external provider.
A defined process from enquiry to delivery
Enquiry and scope screening
You briefly explain what support you are seeking. Legal Insight checks whether the request falls within the service boundary.
Initial consultation
A meeting of up to 60 minutes is booked at £45 to understand the request, identify the material held and agree possible next steps.
Written quotation
If further work is appropriate, you receive a written description of the work, what is excluded, the time allowed and the fixed price.
Work and review
The agreed administrative work is completed from the information supplied. Draft factual materials are sent to the client for checking and correction.
Final delivery
The reviewed working materials are provided for the client’s own use and, where appropriate, discussion with their legal representative.
What Legal Insight does and does not provide
Legal Insight is a specialist administrative service within TFC. Marcia Caseiro is not acting as a solicitor, barrister, immigration adviser or regulated legal representative through this service.
Legal Insight does not:
- Provide solicitor representation or conduct litigation.
- Make legal decisions or take responsibility for a client’s legal strategy.
- Prepare or label a document as a formal witness statement.
- Replace independent legal advice.
- Contact the police, Crown Prosecution Service, a solicitor, the Home Office or another authority on the client’s behalf unless a separate, legitimate administrative service permits it and it has been expressly agreed in writing.
A case chronology or supporting account is prepared from information and documentation supplied by the client. The client’s account remains their own. The client must review and correct factual accuracy, and documents should also be checked by their solicitor or other authorised adviser where appropriate.
URGENT MATTERS
Legal Insight is not an emergency service and cannot protect a legal deadline, prevent enforcement action or provide urgent representation. If a matter is urgent, contact the relevant solicitor, authorised adviser, emergency service or specialist support organisation directly.
Emergency and Clinical Services Boundary
TFC and all services operating under TFC, including TFC Legal Insight and TFC Coaching, are not emergency services.
TFC services do not provide medical treatment, psychotherapy, psychiatric care, crisis intervention or clinical mental-health care.
Clients requiring urgent medical, mental-health, safeguarding or emergency assistance should contact an appropriately qualified service.
If someone is in immediate danger or requires emergency assistance, they should call 999 or attend the nearest Accident and Emergency department.
For urgent NHS advice where there is no immediate danger, contact NHS 111.
Common questions
Are you my solicitor?
No. Legal Insight provides administrative case-preparation support and public legal information. It does not create a solicitor-client relationship.
Can you write my witness statement?
No. Legal Insight may prepare a client-reviewed case chronology and supporting account, but a formal evidential witness statement should be handled by the police, solicitor or other authorised professional.
Can my solicitor use the documents?
The materials are prepared for organisation, case preparation and discussion. The client and, where appropriate, their solicitor must review them and decide how they should be used.
Will you tell me what legal action to take?
No. Legal Insight may identify information or questions for you to raise, but legal advice, strategy and representation remain the responsibility of your regulated professional.
Do you offer a community rate or free work?
There is no general community rate. Any limited complimentary work is exceptional, entirely discretionary and must be specifically approved in writing before it begins. It does not make any other service complimentary.
Start with a brief outline
To enquire, provide only a brief outline at first.
Please do not send sensitive case documents until Legal Insight confirms what is needed and how they should be provided.