Privacy Policy

Thrive Forward Coaching (TFC)

Last updated: 14/01/2026

Thrive Forward Coaching (“TFC”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information with transparency and integrity. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with TFC through email, WhatsApp, or social media.

By using this website or contacting TFC, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE

Thrive Forward Coaching (TFC)

Owner: Marcia Caseiro

Location: Manchester, United Kingdom (Remote-first)

Email: info@thriveforwardcoaching.co.uk

Website: www.thriveforwardcoaching.co.uk

TFC offers reflective guidance, clarity-based conversation, and general informational support. TFC is not a legal practice, mental health service, or crisis service.

2. WHAT INFORMATION WE COLLECT

Information you provide directly:

- Name

- Email address

- Phone number (if you contact via WhatsApp or phone)

- Information submitted through website contact forms

- Any information shared voluntarily in written communication

Information collected automatically:

- IP address

- Browser type

- Device information

- Pages visited

- Website usage analytics

Sensitive information:

TFC does not intentionally request or process sensitive personal data. If a user voluntarily shares such information, it will be handled with confidentiality but not retained unless necessary.

3. HOW WE USE YOUR INFORMATION

- Respond to enquiries

- Provide guidance and coaching services

- Manage bookings and communication

- Improve website performance

- Maintain internal records

- Comply with legal obligations

4. LEGAL BASIS FOR PROCESSING (UK GDPR)

- Consent

- Contract

- Legitimate interest

- Legal obligation

5. HOW YOUR INFORMATION IS STORED AND PROTECTED

We store personal information securely using password-protected devices, encrypted services, and GDPR‑compliant tools.

6. WHO WE SHARE INFORMATION WITH

TFC does not share personal information with third parties unless required by law, safeguarding, or explicit consent.

7. COOKIES & WEBSITE ANALYTICS

Our website may use cookies and analytics tools to improve experience and performance.

8. YOUR RIGHTS UNDER UK GDPR

You have the right to access, correct, delete, restrict, object, request data portability, or withdraw consent at any time.

Contact: info@thriveforwardcoaching.co.uk

9. CHILDREN’S PRIVACY

TFC does not provide services to individuals under 18.

10. EXTERNAL LINKS

TFC is not responsible for privacy practices of external websites.

11. SOCIAL MEDIA COMMUNICATION

Messages sent through social media are processed under those platforms’ own privacy policies. Do not send urgent or sensitive information via social media.

12. COOKIES AND WEBSITE DATA

We respect your privacy and your right to choose.

This website uses essential cookies required for basic functionality, security, and accessibility. These cookies do not collect information that identifies you personally.

With your consent, we may also use optional analytics cookies to help us understand how visitors use the website (for example, which pages are visited most often). This information is collected in an aggregated and anonymised form and is used solely to improve the clarity and effectiveness of the site.

You can manage or withdraw your cookie preferences at any time using the Cookie Settings link in the website footer.

We do not use cookies for advertising or behavioural tracking.

13. CHANGES TO THIS POLICY

Updates will be posted on this page with a revised “last updated” date.

14. CONTACT

For privacy enquiries or to exercise your rights, email info@thriveforwardcoaching.co.uk